ISQEM Privacy & Cookie Policy

This statement covers the services provided by the ISQEM web site:


"Personal Details" refers to every detail concerning an identified or identifiable natural person. Examples of these details are: name, date of birth, e-mail address, postal address, etc.

"Anonymous Data" are data that cannot be traced back to natural persons. In other words, these are data that cannot be used to identify you. They include details relating to the way you use the ISQEM websites. Anonymous Data also include the domain names and/or IP addresses of internet browsers that consult the ISQEM websites, the times at which the websites are visited, and other data that cannot be used to identify natural persons. Anonymous data help ISQEM to improve its website and service on the basis of user behaviour.

Collection and use of personal details Registration

You can visit our website and use ISQEM's services without providing your Personal Details to ISQEM. You will only be asked to provide certain Personal Details to ISQEM if you register as an ISQEM newsletter subscriber, join as a member, or a user of any forthcoming on-line resources. You will also be asked for some Personal Details if you request information about our services or general information in connection with ISQEM

When you use this website you may be asked for personally identifiable information (such as your name, address, date of birth, email address and telephone number etc.). By giving us such information you agree to our using it in the manner described in this policy.

ISQEM uses this information for the following purposes: to provide you with support in the use of its products and services; to use your first name and surname in e-mail messages and newsletters that ISQEM sends to users of its services; to inform you about new services, to make contact with you.

What do you do with information about me?

Any personal information you give to ISQEM when using and/or registering with our website may be used for the following purposes by ISQEM:

•updating membership records

•updating records of other related ISQEM activities

•completing transactions with you

•communicating with you

•personalising areas of the website to match your profile

•keeping track of areas of the website that you visit and the facilities you use so we can improve the Site to meet users’ needs

•telling you about orders, products and services

•advising you of other products and services which may interest you

•improving our services, and informing you of ISQEM events, seminars, workshops and conferences.

•for quality and training purposes

Sharing Personal Details with others

ISQEM shall not share any Personal Details with third parties without your consent. ISQEM doesn’t sell or share personal information with third parties unrelated to it.

Publication of your identity

 If a government agency (for example the public prosecution department or the courts, etc.) orders ISQEM to publish your Personal Details, ISQEM shall comply.

When you book onto an event run by ISQEM

Your personal information will be used to promote ISQEM and market its courses and products. The data will only be disclosed to organisations that are associated with ISQEM (inclusive of branches, groups and partnership organisations) and not to any other organisation. ISQEM and its associated organisations may use your personal information to let you know about other services and products that may be of interest.

When you book onto an event run on behalf of ISQEM

 If you sign up to attend a conference or event run on behalf of/in partnership with ISQEM, you will link through to separate webpages ( and your contract may be with one of our agents instead of directly with us.If that is the case, our agent’s data protection policy may apply and you should find and read their policies to see how they intend to use your data.

 Anonymous Information

 ISQEM collects Anonymous Data when users visit its website or use its services, even if the users are not registered as users with ISQEM. ISQEM uses this information to improve the overall level of service.

 Cookies (and how they are used by ISQEM)

 A "cookie" is a package of information that is sent by a webserver to your browser and then stored on the hard disk of your computer. Cookies do not damage your computer. Cookies make it easier to surf the Internet, because they save your preferences while you are visiting the ISQEM website. This allows ISQEM to adapt the site to your needs. By adjusting the settings of your browser you can say whether or not you want to accept cookies. If you decide not to accept any cookies, your may benefit less from the use of our site and some elements will not work as intended.

 Use of IP addresses

An Internet Protocol (IP) address is a series of numbers which is automatically assigned to your computer when you log in via your internet service provider or via your organisations network. This can be via a single-location network, or Local Area Network (LAN), or via networks at various locations which are connected to each other, a Wide Area Network (WAN). Webservers, the powerful computers which make it possible to display websites, identify your computer through its IP address while you are online.

 ISQEM may collect IP addresses for the following purposes:

To survey user behaviour and the geographic origin of users of the ISQEM website and to provide anonymous user information to ISQEM's advertisers. ISQEM does not match any IP addresses of users to Personal Details.


ISQEM protects its databases with firewalls and passwords. ISQEM has introduced security measures to safeguard that customer information available to ISQEM cannot be lost, abused and/or altered. Only specific employees of ISQEM have access to the databases containing your Personal Details. Although ISQEM cannot guarantee that the Personal Details will not be lost, abused or altered, ISQEM does everything possible to prevent any such problems. We also have a dedicated SSL for protection of data when using our website .

Links to other sites

ISQEM contains links to other web sites and microsites, both of government departments and of other organisations. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any other site(s), which collect personal information about you. We do not pass on any personal information you have given us to any other site.

Keeping your details up to date

We always endeavour to make sure that the information we hold about you is accurate and up to date, but we need your help to do this. As an ISQEM member or registered user of the site, you should make sure you keep your details up to date and inform us of any changes.

How can I see the information you have about me?

You have the right to a copy of the personal information ISQEM holds about you and to have any inaccuracies corrected. We charge £10 for information requests. Please email 

Transfer of your data outside of the EEA

As part of the service offered to you through this website, the information you provide to us may be transferred to countries outside of the European Economic Area (“EEA”).These countries may not have similar data protection laws to the EEA. If we transfer your information outside of the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected.

 Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regular updating of this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. We reserve the right to update this policy at any time. We may highlight any changes to this policy in the News section of the website. You are advised to check our news section and review this policy regularly to make sure you’ve seen any changes to this statement.

Application for ISQEM Awards .

WE reserve the right to publicise ISQEM Award Winners on the website and marketing press material.  

Contacting ISQEM

 If you have any questions about these privacy rules or about the site,

ISQEM occasionally receives requests to publish the identity of the users of the ISQEM website and services. ISQEM refuses all such requests, unless it is obliged by law to comply with them.